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It is a fact. Businesses are increasingly turning to Social Media and for good reason. It is a free way to promote your company and generate more business. It is a perfect medium to reach out to your audience and it also has an impact on your search engine results.
Engaging customers on social networks like Facebook, LinkedIn and Twitter helps you grow your business by both increasing customer loyalty and spreading your message to a new audience.
The problem is, the world of Facebook, Twitter and LinkedIn can be confusing if you are a business and have not used it before; How do you get business from it? Who should you connect with? How does it work and how do I even set it up?